Heritage Collection on Arab is a digitalised aparthotel prominently located in the heart of Kampong Glam, where you get to explore the different types of food and engage in the different activities the district has to offer.

As a digitalised aparthotel,

  1. We have a Mobile Self Check-in System in place for you to check-in at your own pace. You will be issued with the mobile key to enter your room and this will only be issued after you have succesfully entered your valid credit/debit card details for our S$300 incidental deposit hold. Do keep an eye out for the check-in details and instructions that will be sent to your email.
  2. We have a Digital Concierge Team that will connect with you prior to your arrival to provide you with all the necessary details for your smooth check-in and also render remote assistance should that be required during your stay.
  3. We accept Contactless Payments only. These days, it’s all about speed and convenience, and we want to make your booking transactions as simple as possible. Simply input your credit/debit card details at the checkout page and you’re all set for your upcoming #staywithhc.

You may read our article for more info about what it means to be a digitalised aparthotel here.


Rate Terms & Conditions:
▸ All bookings made are strictly non-refundable, non-cancellable and non-amenable. Please note that the credit card provided will be charged immediately upon receipt of reservation.

▸ Our official check-in time is from 3-7PM and check-out is by 11AM. However, since we have a mobile self check-in system in place, we do welcome guests arriving past 7PM too.

▹ For guests who require early check-in before our official check-in time of 3PM, we recommend you to book 1 day earlier to ensure a smooth check-in.

▹ For guests who require a late check-out after 11AM, we recommend you to book for an additional 1 day so that you can continue to have a peaceful morning on your check-out day.

▹Early check-in and/or late check-out is not guaranteed as it is subject to room availability and additional fees may apply.

We require an incidental deposit of S$300 upon check-in. All staying guests will only be issued a mobile key after they have entered details of their own credit/debit card. This is in the form of an authorisation hold and it will be released within 7 working days after check-out should there be no incidentals to be incurred. Guests who fail to provide a valid credit/debit card will not be able to check-in.

Heritage Collection adopts a no-child policy and the minimum age of stay is 18 years old.

STAYWITHHC promo code is not valid for redemptions on public holidays and eve of public holidays. It is also not stackable with other existing promotions. Heritage Collection reserves the right to update and amend the exact terms and conditions of our promo code at any time.

The above are the standard booking terms & conditions. Should you require more clarification on any of the above, please do not hesitate to contact us directly at sgenquiry@hericoll.com before making a booking.

  1. PAYMENT: Please note that the credit card provided will be charged immediately upon receipt of reservation. Should we fail to charge the credit card, or if the credit card holder name is different from the booking name, we will contact you to process the payment using a secure payment link. All bookings made are strictly non-cancellable, non-refundable and non-amenable. The guest is liable for the full-term until the departure date. Any unstayed nights due to no-show and/or shortening of stay are non-refundable.
  2. CHECK-IN/CHECK-OUT: Heritage Collection do not have a 24-hour reception and our operating hours are from 9AM to 8PM. Our official check-in time is from 3-7PM and check-out is by 11AM. However, since we have a mobile self check-in system in place, we do allow for check-ins and arrivals past 7PM. Early check-in and/or late check-out is not guaranteed as it is subject to room availability and additional fees may apply. All items or belongings left behind after checkout will be disposed of immediately.
  3. INCIDENTAL DEPOSIT: An incidental deposit S$300 is required upon check-in. All staying guests will only be issued a mobile key after they have entered details of their own credit/debit card. This is in the form of an authorisation hold and it will be released within 7 working days after check-out should there be no incidentals to be incurred. Should there be any incidental damages, we will deduct the relevant charges from the credit/debit card provided. Guests who fail to provide a valid credit/debit card will not be able to check-in.
  4. LOCATION: The booking has been made for a room in the above location for the above period. Heritage Collection properties are situated in bustling areas with several bars and restaurants in the vicinity. Rooms with windows have been customised and installed with double glazed windows imported from Germany to reduce the street buzz. Do note that you may still experience some street noise in the room, and may not be suitable for those who are extremely sensitive to noise.
  5. MINIMUM AGE: Heritage Collection adopts a strict no-child policy, and the minimum age of guests is 18 years old. Guests found to be below the age of 18 will be asked to vacate the property immediately. As this is a violation of our House Rules, the Management reserves the right to cancel the booking with no refunds provided.
  6. NO SMOKING POLICY: This is a non-smoking premise. A fine of SGD500 and a professional cleaning charge to remove the smoke smell in the premises will be imposed on the guest should the guest be found smoking. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided.
  7. NO PETS POLICY: No pets, animals or reptiles should be kept within the Premises.
  8. GUESTS AND VISITORS: Should you have any guests intending to stay with you, it must be made known to the management, subject to the maximum number of occupants. Should any unauthorised personnel be flagged as a security breach, but turns out to be a false alarm as a visitor staying overnight, a fine of SGD500 and/or eviction will be imposed on you.
  9. PARKING: Heritage Collection properties do not come with on-site parking facilities. There is street/public parking available within the vicinity and standard parking rates will apply.
  10. HOUSEKEEPING: Complimentary housekeeping is provided to guest with a minimum stay of 7 nights. It will be carried out once a week. You will receive a housekeeping reminder email a day before.

Heritage Collection Singapore is a homegrown boutique hotel chain and serviced apartments provider. Our exclusively curated properties and personalized services make us your accommodation of choice.

We offer a modern and cosy space, stocked with all the essentials needed for your stay.

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